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FAQ

Frequently Asked Questions HOW LONG DOES IT TAKE FOR MY MUSIC TO GO LIVE IN THE STORES? Peeksound’s review team will review and approve your release with in on business day. Once your release has been approved, it will be submitted to all the digital stores immediately. At that point, its up to the store on the amount of time it takes them to add your release to their store. To make sure we meet your specific release date as timely as possible, we recommend uploading your content and paying for distribution at least 3 weeks ahead of your target release date or pre-order start date. To avoid any additional delays, please make sure your release meets the formatting requirements of all the digital outlets. The time frame listed below is dependent on the digital outlets workload. iTunes: 24-48 hours Amazon Music: 1-3 business days Deezer , iHeartRadio: 3-7 business days Amazon On Demand: 6-8 weeks Google Play: 1-2 weeks Spotify: 5 business days All other stores take 1-3 weeks What format should my release cover & music be in? All music should be in WAV format and all music covers should be a high quality image that is at least 5000 x 5000 pixels. Can PEEKSOUND refuse to distribute my audio or video project? Yes for any reason we can refuse to distribute your project, If we fill the quality of your project is not to our standards or if you have not fixed an issue with a project after 3 attempts. Does PEEKSOUND promote artist projects? NO! We only distribute the artist project to the digital outlets. It's up to the artist to promote their project. Is TV Network & Radio Station Distribution included with my $79.99/ year membership? NO! TV Network & Radio Station Distribution is not included in our yearly membership fee. TV Network & Radio Station distribution is a separate service we provide for artist. What digital outlets does my music video get distributed too? Amazon Apple Music* Audible Magic Fizy Hungama Naver Music/Vibe Nightlife Music Trackdrip Tencent Music Entertainment UMA Xite YouTube** YouTube Music/Premium (Content ID)** VEVO* *Video outlets not included with unlimited plan. There is a fee for delivery to outlets. **Artist will need to upload video to their YouTube profile themselves. Note: Apple Music is the only outlet that provides us with a url to your project. We don't deliver videos to YouTube via a feed. We do deliver the sound recording to YouTube Content ID side of YouTube, and the sound recording to the Art Tracks / YT Music for the YouTube Music Library. You still need to upload your video to your own YouTube page - and then because we delivered your projects sound recording to YouTube Content ID feed, your video will be monetized on your artists profile, video views and the money will flow back through to PEEKSOUND Into your account. Does PEEKSOUND guarantee my project that is being submitted to the TV Networks or Radio Stations will receive airplay? NO! PEEKSOUND does not guarantee to your project will receive airplay. All we do is put your project into programming supervisor hands. Can I submit music/music video I don't own the rights too? No! It is illegal and you can be sued if you don't own the rights to the music you are submitting. Our team reviews all release and if we determine you are not the owner of the release we will NOT submit your release to the digital outlets. You may also be banned from using our service. What are the music video requirments for me to submit my music video to digital outlets? Video Requirements Content Requirements Total Video Length Under 10 minutes Video Contains No nudity or sexually explicit scenes No graphic violence No logos or copyrighted material No text or image overlays in the lower third Remove all Social Media URL's and Hashtags File Requirements .MOV format 1920 x 1080 Video Resolutions is the preferred format. Here is a breakdown by DSP of their preferred video format. If your project is not in their preferred video format the outlet will reject your project from their outlet until the correct format is delivered. Video Specs Per DSP I have unlimited Music/Music Video distribution, can I submit other artist music using my account? No! Only submit music that is owned by the artist. One artist per Unlimited Music or Unlimited Music Video account. We review all submissions and if we find that the music you submitted doesn't belong to artist who has an account with us your the music will be deleted. How do I get access to my dashboard? Once you sign up you will receive an email with a link to register for your dashboard. Is there a fee for videos being distributed to Apple? Yes, Apple requires projects being delived to them to be encoded. We charge a fee of $55 to encode your project for Apple. Can I submit my video to PEEKSOUND if it has already been Apple Encoded by another service? No, Encoding must be done by our Certified Apple Encoding team. Apple only accepts encoded video's from a encoding house certified by Apple. Does PEEKSOUND distribute videos to VEVO? Yes, In order to submit videos to VEVO, first you must have a VEVO profile. If you do not already have a VEVO profile we can create one for you for a one-time setup fee of $89.99 (VEVO profile's take 2 weeks to setup). Once we have create you a VEVO profile there is a $24.99/per video fee to submit a project to your VEVO profile. What are the video requirments for projects being delivered to TV Networks? Pay Close Attention To The Following Include a 5 second slate Include 2 seconds of black before the video starts Please include at least 2 frames of black at the end of the video and no more than 1 second Closed Captioning is required for all LONG FORM and MUSIC deliveries Black levels: 0 IRE for HD / 7.5 IRE for SD Ensure broadcast safe chroma levels (below 120 IRE) NO audio peaks NO mono audio files or tracks (watch your output settings) NO bars & tone NO anamorphic videos for (SD) NO variable bit rates (VBR) NO variable frame rates NO lower/bottom field dominance Submission/Proxy Upload Specifications For an initial submission to stations like MTV, VH1, BET, REVOLT, etc. You may optionally submit a lower quality bit rate file via DMDS. *Note that you will be required to follow the specifications for the delivery of the Final Master HD SD Codec: H.264 H.264 Width/Height: 1920×1080 Video Bit Rate: 10 to 15 Mbits/s 3 to 8 Mbits/s What are the Closed Captioning requirements for music videos being delivered to TV Networks? UNITED STATES TV NETWORKS Final Broadcast NTSC Master Upload Specifications (Closed Captions Required) HD SD Codec: XDCAM HD422 1080i60 CBR XDCAM HD422 1080p30 CBR MPEG-2 MXF IMX NTSC 50 MPEG-2 MXF Video Bit Rate: 50 Mbits/s 50 Mbits/s Frame Rate: 29.97/59.94fps 29.97fps Dropframe: Yes Yes Aspect Ratio: 16:9 4:3 Width/Height: 1920×1080 Chroma: 4:2:2 4:2:2 Interlacing: 1080i (Upper/top field first) 1080p (Progressive) 480i (Upper/top field first) Audio Type: PCM Audio/SMPTE 302M PCM Audio/SMPTE 302M Audio Sample Rate: 48kHz 48kHz Audio Bit Depth: 16, 24 16, 24 CANADA & U.K TV NETWORKS Final Broadcast PAL Master Upload Specifications (Closed Captions Not Required) HD SD Codec: XDCAM HD422 1080i50 CBR XDCAM HD422 1080p25 CBR MPEG-2 MXF IMX PAL 50 MPEG-2 (576i/25) MXF (576i/25) Video Bit Rate: 50 Mbits/s 50 Mbits/s Frame Rate: 25fps 25fps Dropframe: Yes Yes Aspect Ratio: 16:9 4:3 Width/Height: 1920×1080 Chroma: 4:2:2 4:2:2 Interlacing: 1080i (Upper/top field first) 1080p (Progressive) 108050i 108025p (576i/25) Audio Type: PCM Audio/SMPTE 302M PCM Audio/SMPTE 302M Audio Sample Rate: 48kHz 48kHz Audio Bit Depth: 16, 24 16, 24 Pre/Post-Roll Layout: File MUST be CONTENT ONLY. DO NOT include Colour Bars, Slate or any Black at the top or tail. Audio Channel Assignments Channel 1 – Stereo Left Channel 2 – Stereo Right Can my project to TV Networks or Radio Stations be rejected? Yes, if we find that your audio or video project is not formatted correctly we will reject your project and refund your money. When will I receive my sales report? If you have a new release it can take up to 90 days before we receive a sales report. Once we receive your royalty report it will be updated in your dashboard with a breakdown of outlets, countries and amount made. How do I get paid my royalties? Royalties are automatically deposited into your PayPal account that we have on file every quarter once your account reaches $250 or more payout. If you reach the $250 payout, you will receive payment on or between the 1st and 5th day of the month in the next quarter. If during that time your royalties exceed the payout amount the artist will be paid the full amount of royalties due. There are 4 quarters in a year. You can login PeekSound dashboard to see your royalties and past payments. Make sure you put your PayPal email address in your profile settings. PEEKSOUND charges a $10 fee for every $250 royalty payout payment sent to the artist via PayPal, the fee will be deducted from your payout balance. The system automatically process payments in $250 increments. Any royalties left over after payment will remain in your account until your royalties reach the $250 payout or more. For Example: Your royalties payout is: $1050 Our system will process (4) payments of $250 minus any fees and taxes. The remaining balance will be paid once you reach $250 payout again. Artist that live outside of the U.S are taxed according to U.S foreign tax law at 30%. This is withheld from your royalties payment before royalties are paid out to artist. _______________________________________________________________________ What happens to my music on PeekSound if I don't pay the yearly fee? If you didn't pay for 'Project Insurance' ($30.00/per project). We will make 3 attempts to charge the credit card that we have on file. If we are unable to charge your card after the third attempt your PeekSound account will be locked and you will not have access to your account until the yearly fee is paid. Your music will be removed from our system. NO REFUNDS once we deliver a project and NO REFUNDS for artist accounts purchased by labels. Please read our Music Distribution Terms of Conditions. _______________________________________ How can I ensure my project will not be deleted if I lapse in my membership payment? Opt any album/single or video into PEEKSOUND 'Project insurance' feature a $30.00 fee per project. Project insurance can be added to a release so that it won't be removed due to a lapsed membership payment (if your credit card is rejected, etc.). Adding this to a release does not replace your annual membership fee, and it is not a one-time payment for all of your releases. If you manually close your PEEKSOUND account, your releases will be deleted. But your releases won't be deleted because your card is declined or that sort of thing. ________________________________ Can I pull my project at anytime? Yes, you can pull any project at anytime. In your dashboard fill out the 'Pull my music or video' form and we will take care of the rest. How do I cancel my yearly subscription for my release? You can cancel your membership in your dashboard. Once you cancel your card will not be charge on your renewal date.